Terms of Service
DEON AI Inc.
Effective Date: January 28, 2026
Last Updated: January 28, 2026
Welcome to DEON. These Terms of Service ("Terms") govern your access to and use of the DEON platform, website, and services (collectively, the "Service") operated by DEON AI Inc. ("DEON," "we," "us," or "our"), a Delaware corporation.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
1. Service Description
1.1 What DEON Does
DEON is an AI-powered marketing analysis and management platform that helps businesses improve their online presence. DEON provides informational outputs, previews, and recommendations and does not guarantee specific outcomes or results. Our Service includes:
- Business Analysis: Evaluating your website, social media presence, SEO, and online visibility
- Content Generation: Creating marketing content, social media posts, and brand materials using AI
- Brand Kit Creation: Analyzing uploaded assets to generate brand guidelines
- Competitor Analysis: Comparing your online presence against competitors
- Account Management: (Where available) Managing connected social media and business accounts on your behalf
1.2 AI-Powered Service
DEON uses artificial intelligence to provide analysis and generate content. While we strive for accuracy and quality:
- AI-generated content may contain errors or inaccuracies
- Results are recommendations, not guarantees of business outcomes
- Human review of AI outputs is recommended before publication
2. Eligibility
2.1 Age Requirement
You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Service.
2.2 Authority
If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms, and "you" refers to both you individually and the business.
2.3 Account Limits
Each user may maintain only one account. Account sharing is not permitted.
3. Your Account
3.1 Account Creation
To access certain features, you must create an account by providing accurate and complete information. You agree to update your information to keep it current.
3.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
3.3 Business Information
You agree to provide accurate information about any business you analyze or manage through DEON. You represent that you have the right to access and manage the business profiles and accounts you connect to DEON.
4. Acceptable Use
4.1 Permitted Uses
You may use DEON to:
- Analyze businesses you own or have authorization to manage
- Generate marketing content for your legitimate business use
- Create brand materials and guidelines
- Connect and manage your own social media and business accounts
4.2 Prohibited Uses
You may NOT use DEON to:
- Analyze competitors or third-party businesses without their consent
- Generate spam, misleading content, or content that violates third-party rights
- Attempt to reverse engineer, scrape, or extract data from our systems
- Resell, redistribute, or commercialize DEON's outputs without authorization
- Upload malicious files, viruses, or harmful content
- Impersonate others or misrepresent your identity
- Violate any applicable laws or regulations
- Harass, abuse, or harm others
- Circumvent any security measures or access restrictions
- Use automated systems (bots, scrapers) to access the Service without permission
4.3 Content Standards
Content you upload or generate through DEON must not:
- Infringe on intellectual property rights
- Contain defamatory, obscene, or offensive material
- Promote illegal activities
- Violate anyone's privacy rights
- Contain false or misleading information intended to deceive
5. Intellectual Property
5.1 DEON's Property
We own all rights to:
- The DEON platform, software, and technology
- Our brand, logo, and trademarks
- Our proprietary algorithms and AI models
- The design and layout of our Service
You may not copy, modify, distribute, or create derivative works of our proprietary materials without written permission.
5.2 Your Property
You retain ownership of:
- Your business data and information
- Files and assets you upload (logos, photos, documents)
- Your existing brand materials and trademarks
5.3 Generated Content
You own the content DEON generates for you, including:
- Social media posts
- Brand kits and guidelines
- Marketing copy and recommendations
- Generated images and graphics
You may use this content for any lawful business purpose without additional payment or attribution to DEON.
5.4 License to DEON
By uploading content or connecting accounts, you grant DEON a non-exclusive, worldwide, royalty-free license to:
- Process your data to provide the Service
- Analyze your content using our AI systems
- Store your content as necessary to deliver the Service
- Display your content back to you within the platform
This license terminates when you delete your content or account, except for content we must retain for legal compliance.
5.5 Feedback
If you provide suggestions, ideas, or feedback about the Service, you grant us the right to use that feedback without restriction or compensation.
6. Third-Party Services
6.1 External Integrations
DEON integrates with third-party services including:
- Social media platforms (Facebook, Instagram, TikTok, X, etc.)
- Google services (Google Business Profile, Google APIs)
- AI providers (for analysis and content generation)
- Payment processors
6.2 Third-Party Terms
Your use of connected third-party services is subject to their respective terms and privacy policies. We are not responsible for:
- Third-party service availability or outages
- Changes to third-party APIs or features
- Actions taken by third-party platforms on your accounts
6.3 Authorization
When you connect external accounts, you authorize DEON to access and perform actions on those accounts according to the permissions you grant. You may revoke this access at any time through your DEON settings or the third-party platform.
7. Payment Terms
7.1 Free and Paid Services
DEON offers both free and paid features. Paid features require a valid payment method and active subscription.
7.2 Pricing
Current pricing is available on our website. We may change prices with 30 days' notice. Price changes do not affect your current billing period.
7.3 Billing
- Subscriptions are billed in advance on a monthly or annual basis
- Your subscription automatically renews unless cancelled
- You authorize us to charge your payment method for recurring fees
7.4 Cancellation
You may cancel your subscription at any time through your account settings. Upon cancellation:
- You retain access until the end of your current billing period
- No prorated refunds are issued for partial months (except as described below)
- You may continue using free features after cancellation
7.5 Refund Policy
7-Day Guarantee: If you cancel within the first 7 days of a new subscription or renewal, you will receive a full refund.
After 7 Days: No refunds are issued, but you retain access until the end of your billing period.
Exceptions: Refunds may be issued at our discretion for service issues caused by DEON.
7.6 Failed Payments
If payment fails, we may:
- Retry the charge
- Suspend access to paid features
- Downgrade your account to free tier
- Terminate your account after extended non-payment
8. Disclaimers
8.1 Service Provided "As Is"
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF AI-GENERATED CONTENT
8.2 No Guarantee of Results
DEON does not guarantee that:
- Your business metrics will improve
- AI-generated content will be error-free
- The Service will be uninterrupted or secure
- Screenshots or data reflect real-time information
8.3 Business Decisions
Any business decisions you make based on DEON's analysis or recommendations are your sole responsibility. We are not liable for business outcomes resulting from your use of the Service.
9. Limitation of Liability
9.1 Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEON'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED:
- The amount you paid to DEON in the 12 months preceding the claim, OR
- One hundred dollars ($100) if you are a free user
9.2 Exclusion of Damages
DEON SHALL NOT BE LIABLE FOR ANY:
- Indirect, incidental, special, or consequential damages
- Loss of profits, revenue, or business opportunities
- Loss of data or goodwill
- Costs of substitute services
- Damages resulting from unauthorized access to your account
9.3 Exceptions
Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by applicable law.
10. Indemnification
You agree to indemnify and hold harmless DEON, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you upload or generate through the Service
11. Termination
11.1 By You
You may terminate your account at any time by:
- Using the account deletion feature in settings
- Contacting us at omar@deon-ai.com
11.2 By DEON
We may suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent or illegal activity
- Your account is inactive for an extended period
- Required by law or to protect our users
11.3 Effect of Termination
Upon termination:
- Your right to access the Service ends immediately
- We may delete your data within 30 days (unless legally required to retain it)
- Provisions that should survive termination (such as limitations of liability) remain in effect
- You remain responsible for any fees incurred before termination
12. Dispute Resolution
12.1 Informal Resolution
Before filing a formal claim, you agree to contact us at omar@deon-ai.com and attempt to resolve the dispute informally for at least 30 days.
12.2 Arbitration Agreement
PLEASE READ CAREFULLY: This affects your legal rights.
You and DEON agree to resolve any disputes through binding individual arbitration rather than in court, except:
- Either party may bring claims in small claims court
- Either party may seek injunctive relief in court for intellectual property violations
12.3 Arbitration Procedures
- Arbitration will be administered by JAMS under its Streamlined Arbitration Rules
- Arbitration will take place in Delaware or remotely via video conference
- The arbitrator's decision will be binding and enforceable in any court
12.4 Class Action Waiver
YOU AND DEON AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
If this waiver is found unenforceable, the entire arbitration agreement shall be void.
12.5 Opt-Out
You may opt out of arbitration by sending written notice to omar@deon-ai.com within 30 days of creating your account. Your notice must include your name, email, and a clear statement that you opt out.
13. Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Delaware.
14. Changes to Terms
14.1 Modifications
We may update these Terms from time to time. When we make material changes:
- We will post the updated Terms on our website
- We will update the "Last Updated" date
- We may notify you via email or in-app notification
14.2 Acceptance of Changes
Your continued use of the Service after changes take effect constitutes acceptance of the new Terms. If you disagree with changes, you must stop using the Service.
15. General Provisions
15.1 Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and DEON regarding the Service.
15.2 Severability
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
15.3 Waiver
Our failure to enforce any provision does not waive our right to enforce it later.
15.4 Assignment
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
15.5 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights.
16. Contact Us
If you have questions about these Terms, please contact us:
DEON AI Inc.
Email: omar@deon-ai.com
Website: https://deon-ai.com
By using DEON, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.