Privacy Policy

DEON AI Inc.

Effective Date: January 28, 2026

Last Updated: January 28, 2026

At DEON AI Inc. ("DEON," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the DEON platform, website, and services (collectively, the "Service").

By using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

Account Information:

• Name
• Email address
• Password (encrypted)
• Profile picture (optional)

Business Information:

• Business name and type
• Business address and contact details
• Website URL
• Social media handles

Uploaded Content:

• Logos and images
• Documents (PDFs, Word files)
• Brand assets and marketing materials
• Photos and graphics

Communications:

• Messages you send through DEON's chat interface
• Support requests and feedback
• Survey responses

1.2 Information Collected Automatically

Device and Usage Data:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Pages visited and features used
• Time spent on the Service
• Referring URLs
• Click patterns and interactions

Cookies and Similar Technologies:

• Session cookies (required for functionality)
• Preference cookies (remember your settings)
• Analytics cookies (understand usage patterns)

See Section 8 for more details on cookies.

1.3 Information From Third Parties

Connected Platforms (with your authorization):

• Google Business Profile data (reviews, ratings, business info)
• Social media profile information (Facebook, Instagram, TikTok, X, etc.)
• Social media content and analytics
• Account access tokens (encrypted)

Public Sources:

• Publicly available website information
• Public business listings
• Search engine results

Service Providers:

• Payment information from our payment processor
• Analytics data from our analytics providers

2. How We Use Your Information

2.1 To Provide the Service

• Create and manage your account
• Analyze your business's online presence
• Generate marketing content and recommendations
• Create brand kits and guidelines
• Connect and manage your external accounts
• Process payments for premium features

2.2 To Improve the Service

• Understand how users interact with DEON
• Identify and fix bugs and issues
• Develop new features and improvements
• Conduct research and analysis (using aggregated data)

2.3 To Communicate With You

• Send service-related notifications
• Respond to your support requests
• Provide updates about your account
• Send marketing communications (with your consent)

2.4 To Ensure Security and Compliance

• Detect and prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our users and the public

3. AI Processing Disclosure

3.1 How AI Processes Your Data

DEON uses artificial intelligence to:

• Analyze images you upload (logos, photos, documents)
• Evaluate website screenshots and content
• Generate marketing content and recommendations
• Create brand guidelines and style suggestions
• Assess your online presence and competitors

3.2 AI Service Providers

We use third-party AI services to power our features, including:

3.3 AI Training

Your data is NOT used to train AI models. When we send your data to AI providers:

• It is processed only to provide the Service
• It is not retained by AI providers for training purposes
• It is subject to our data processing agreements with those providers

3.4 AI Limitations

AI-generated content may contain errors. We recommend reviewing all AI outputs before use. DEON is not responsible for decisions made based on AI-generated content.

4. How We Share Your Information

4.1 Service Providers

We share information with trusted third parties who help us operate the Service:

All service providers are bound by data protection agreements.

4.2 Connected Platforms

When you connect external accounts, we share data with those platforms only as necessary to:

• Authenticate your account connection
• Retrieve data you've authorized us to access
• Post content on your behalf (when you request it)

You control which platforms are connected and can revoke access anytime.

4.3 Legal Requirements

We may disclose your information if required by law or if we believe disclosure is necessary to:

• Comply with legal process (subpoena, court order)
• Enforce our Terms of Service
• Protect the rights, property, or safety of DEON, our users, or the public
• Detect and prevent fraud or security issues

4.4 Business Transfers

If DEON is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4.6 What We Do NOT Do

We do NOT:

• Sell your personal information to third parties
• Share your business data with your competitors
• Use your content for advertising without your permission
• Share your data with third parties for their marketing purposes

5. Data Retention

5.1 Active Accounts

We retain your data for as long as your account is active and as needed to provide the Service.

5.2 Deleted Accounts

When you delete your account:

• We delete your personal data within 30 days
• Some data may be retained in backups for up to 90 days
• We may retain anonymized, aggregated data indefinitely for analytics

5.3 Legal Retention

We may retain certain data longer if required for:

• Legal compliance
• Dispute resolution
• Fraud prevention
• Enforcing our agreements

5.4 Uploaded Files

Files you upload (images, documents) are deleted within 30 days of account deletion or when you manually delete them.

6. Data Security

6.1 Technical Measures

We implement industry-standard security measures including:

• Encryption in transit: All data transmitted via HTTPS/TLS
• Encryption at rest: Sensitive data encrypted in storage
• Access controls: Role-based access for employees
• Authentication: Secure password hashing, optional 2FA

6.2 Organizational Measures

• Employee security training
• Limited access to personal data
• Regular security assessments
• Incident response procedures

6.3 Third-Party Security

We require our service providers to maintain appropriate security measures and only share the minimum data necessary.

6.4 Your Responsibilities

You are responsible for:

• Keeping your password secure
• Not sharing account credentials
• Logging out of shared devices
• Reporting suspected unauthorized access

6.5 Security Incidents

If we discover a data breach that affects your personal information, we will:

• Notify you as required by applicable law
• Take steps to mitigate the impact
• Cooperate with any investigation

7. Your Rights and Choices

7.1 Access and Portability

You have the right to:

• Access the personal data we hold about you
• Receive a copy of your data in a portable format
• Request information about how your data is processed

7.2 Correction

You can update or correct your account information at any time through your account settings.

7.3 Deletion

You have the right to delete your account and personal data. You can:

• Delete your account through settings
• Request deletion by emailing omar@deon-ai.com

Some data may be retained as described in Section 5.

7.4 Connected Accounts

You can disconnect external accounts at any time through your DEON settings or directly through the third-party platform.

7.5 Marketing Communications

You can opt out of marketing emails by:

• Clicking "unsubscribe" in any marketing email
• Updating your preferences in account settings

Service-related communications (account alerts, security notices) cannot be opted out of while your account is active.

7.6 How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: omar@deon-ai.com

We will respond within 30 days. We may need to verify your identity before processing requests.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

8.2 Managing Cookies

You can control cookies through:

• Your browser settings
• Our cookie preference center (if available)

Note: Disabling essential cookies may prevent the Service from functioning properly.

8.3 Do Not Track

We currently do not respond to "Do Not Track" browser signals, as there is no industry standard for this feature.

9. Children's Privacy

DEON is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

If we discover that we have collected information from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at omar@deon-ai.com.

10. International Data Transfers

10.1 Data Location

DEON is based in the United States. Your data may be processed and stored in the United States and other countries where our service providers operate.

10.2 Transfer Safeguards

When transferring data internationally, we use appropriate safeguards including:

• Standard contractual clauses
• Data processing agreements with service providers
• Compliance with applicable data protection laws

10.3 EU Users

If you are located in the European Economic Area (EEA), UK, or Switzerland, your data may be transferred to the United States. By using DEON, you consent to this transfer. We rely on standard contractual clauses approved by the European Commission to legitimize these transfers.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

You can request information about:

• Categories of personal information we collect
• Sources of that information
• Business purposes for collection
• Categories of third parties we share with
• Specific pieces of personal information we hold

11.2 Right to Delete

You can request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out

You have the right to opt out of the "sale" of personal information. DEON does not sell personal information.

11.4 Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

11.5 Categories of Information

In the past 12 months, we have collected the following categories of personal information:

11.6 How to Submit Requests

California residents may submit requests by emailing omar@deon-ai.com with "California Privacy Request" in the subject line.

12. European Privacy Rights (GDPR)

If you are in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

12.1 Legal Basis for Processing

We process your data based on:

12.2 Your GDPR Rights

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a machine-readable format
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw previously given consent

12.3 Complaints

You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe we have violated your privacy rights.

12.4 Data Controller

DEON AI Inc. is the data controller for your personal information. Contact us at omar@deon-ai.com.

13. Changes to This Privacy Policy

13.1 Updates

We may update this Privacy Policy from time to time. When we make material changes:

• We will post the updated policy on our website
• We will update the "Last Updated" date at the top
• We may notify you via email or in-app notification

13.2 Review

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

DEON AI Inc.

Email: omar@deon-ai.com

Website: https://deon-ai.com

Mailing Address:

DEON AI Inc.
Registered in Delaware, USA

15. Summary of Key Points

By using DEON, you acknowledge that you have read and understood this Privacy Policy.